About the Company
Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
Job Description
- Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
- Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
- Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
- Collaborate with the RVP to implement strategic initiatives and support practice growth.
- Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
- Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
- Provide administrative support to physicians and clinical staff as needed.
- Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
- Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
- Enforce office policies and procedures to maintain operational excellence.
- Perform other related duties as needed.
Qualifications
- Exceptional communication skills and ability to multitask.
- Effective personnel management including training staff and delegating duties.
- Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
- Strong computer skills with proficiency in Microsoft Office Suite.
- Hands on approach to team building and willingness to work hard.
Job Type:
- Full-time: Monday-Friday
- Pay rate starting at $75,000/year
- Must be able to travel between Quincy and Plymouth locations
Experience:
- Experience as an Office Manager in a medical office setting.
- Experience in Dermatology, preferred but not required.
- Experience with medical software and knowledge of medical billing and coding process.
- Proven experience building office culture and cross functional teams to enhance patient experience and practice growth.
Education:
- Bachelor’s degree is preferred
Additional Information
All your information will be kept confidential according to EEO guidelines